Returns Returns - Frances Smily Lingerie
 
 
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Return Policy: 

We pride ourselves on offering the highest quality merchandise and closely inspect every garment that is shipped out.  If your garment has a damage that has escaped our rigorous inspection, we will gladly replace it.  If you want to return your garment for some other reason, such as sizing, we will exchange it or issue a store credit.  Returns must be made in the original condition, with all the original packaging.  We cannot accept any returns of garments with obvious signs of wear or with any of the original tags removed. Returns on underwear cannot be accepted for health reasons. 

Thank you!
Please contact us using the form below regarding Returns. Remember, we do not give refunds, but will gladly provide you with a store credit.  Our goal is customer satisfaction!

Name     

Email Address

Phone Number

Message

          






To Contact Us by Phone:

                    1-212-685-0864         

(9am - 6pm EST Monday - Friday)

To Contact us by Fax:

1-253-660-5037

 Questions?  Email us! 

 If your item is in stock, it will ship immediately.  If it is not in stock, it will be custom made for you.

    International customers, please be patient because shipping overseas can take  7-14 days. If you are in a rush, email me or call me!

 I love all my customers and want you all to be happy with your Frances Smily lingerie purchase.

Thank you!  I appreciate your business

Frances Smily

What our customers are saying:

Frances,
I received my package today. I am absolutely in LOVE with both pieces!!!! They fit perfectly! Thank you for getting them to me so promptly. Do you have any more little jackets like the blue one? That jacket is so amazing on. Please let me know when I can view your new pieces I cant wait! 
Thank you! Thank you! Thank you!
Danielle

 







 
  

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